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OTA Update: Android update screen is black

Posted: Wed Apr 20, 2016 10:30 pm
by BananaGator

When pushing new updates, the iOS version of the app displays a nice friendly message that updates are being downloaded. However, on Android, the screen is just black for about a minute, then proceeds to the splash screen and main screen normally. This has caused many users to think the app is buggy, and one user had left a miserable 1-star review, due to it. The purpose of the OTA updates is to prevent multiple submissions to the stores, but with this black screen, it is almost requiring a resubmit for Google Play.

Is there a way to remedy this myself (plug-in, code adjustment, etc.), or is a built-in solution in the works? If not, I'd like to strongly suggest implementing the same kind of message as iOS.


OTA Update: Android update screen is black

Posted: Thu Apr 21, 2016 7:22 am
by Evgene Karachevtsev

Hello,

We're working on this issue at the moment. Please check the similar post with official reply:
https://getsatisfaction.com/apperyio/...


OTA Update: Android update screen is black

Posted: Thu Apr 21, 2016 10:44 am
by BananaGator

Thank you! :) I must have searched 20 different terms, but couldn't find a related thread.