Drag and Drop feature not working

[anilsojitra]

I have tried to use the Tiggzi app builder in Firefox, IE9 and Chrome and the drag and drop feature isn't working for me.

In IE i get the following error:

TypeError: Error #1009: Cannot access a property or method of a null object reference.
at org.exadel.tigr.client.view.components::BaseText/enterToEditableState()
at org.exadel.tigr.client.controllers::MouseController/enterToEditableState()
at org.exadel.tigr.client.controllers::DraggingController/movingComplete()[/srv/hudson/jobs/exadel-tiggr-aws-predeploy/workspace/3.2.4-stable/tigr-whiteboard-flex/src/org/exadel/tigr/client/controllers/DraggingController.as:444]
at org.exadel.tigr.client.controllers::MovingController/deactivate()

Please can you help as I took part in your webinar yesterday and am keen to try it out before signing up for my business

[maxkatz]

Can you tell us which component(s) you tried to drag and drop?
Did you drag a component from palette to screen or moving a component inside a screen?
Does it happen every time?
What is the project id (you can find the id in the URL, ..../project/xxxxx )?

[anilsojitra]

Thanks for getting back to me. Here are the answers to your questions:

Can you tell us which component(s) you tried to drag and drop?
All components

Did you drag a component from palette to screen or moving a component inside a screen?
From the paletter to the screen

Does it happen every time?
Yes

What is the project id (you can find the id in the URL, ..../project/xxxxx )?
http://tiggzi.com/project/10644/

[anilsojitra]

If possible please can you delete the project http://tiggzi.com/project/10644/ and allow me to create a new one so that I may try again?

Thanks

[maxkatz]

You should be able to delete the app yourself. Click on the app icon, in app details page, Options box Delete.

[maxkatz]

One more thing. Do tell us if you experience the same problem with the new app.

[anilsojitra]

Hello. I tried to delete the app myself but for some reason it wouldn't let me. I tried again this morning and it seems to have deleted it fine. I created a new app and the drag and drop is now working.

Thanks for your help.

Anil

[maxkatz]

Glad to hear it's working now. I did create a bug with the error you reported in the original post - we'll fix it so it doesn't happen again.