I have uploaded my app to Google Play but for some reason it doesn't work on Samsung Galaxy S4. Is this a setting or is there something I need to do specifically before uploading to Google play? I have just exported my app for android and uploaded the file to Google play. Any help would be most appreciated.
Warm regards
Denise
Hello!
Were you able to install .apk? Did you get any errors?
What version of Android do you have?
Hi there
I have been able to install the apk, no errors, I am not sure of the android version as it isn't my phone it is a customer who is trying to download the app onto his Galaxy 4.
Thanks
Denise
Could you please send us a screen shot of what is going on?
Hello! Could you clarify what exactly doesn't work?
Hi thanks for your responses
Galaxy S4 is running Android 4.2.2.
When I go to the play store to try and install it's saying incompatible will all my devices. Screenshot attached.
Warm regards
Denise
Hi, can you tell us your app name on Google Play so we can try to install it?
This is the link
https://play.google.com/store/apps/de...
the name of the app is REHAB
Thanks
Denise
Hi Denise,
We face the following error message:[quote:]This item cannot be installed in your device's country.[/quote]Probably you have incorrect publishing settings.
As this app is for Oceania and UK only I have only 3 countries setup for distribution at the moment, what country are you trying to install from?