Paul Mills
Posts: 0
Joined: Wed Jan 08, 2014 4:03 am

Something did not work (500) when running app in Test mode

Hi,

We have an iPad app and an iPhone app, but as of sometime late last year when run them in Test mode, a screen with the following text appears:

Something did not work (500)
We are sorry. Something happened and we couldn't complete the request

Is there any way we can get more information as to what did not work?

The iPad app seems to have had its Start Page changed (to the only Master-detail page available); the iPhone app's Start Page is unchanged.

Many thanks,
Paul.

Alena Prykhodko
Posts: 0
Joined: Tue Apr 09, 2013 7:36 am

Something did not work (500) when running app in Test mode

Hello! Could you please clear the cache and try again? What browser and its version you use?

Paul Mills
Posts: 0
Joined: Wed Jan 08, 2014 4:03 am

Something did not work (500) when running app in Test mode

Hi Alena,

Clearing the cache did not help. I tried in two browsers:
Chrome, Version 31.0.1650.63 m
Safari 5.1.7 (7534.57.2)

Thanks.

Alena Prykhodko
Posts: 0
Joined: Tue Apr 09, 2013 7:36 am

Something did not work (500) when running app in Test mode

Thanks. We'll check your app with our developers team and update when we'll have more information.

Maryna Brodina
Posts: 0
Joined: Thu Apr 05, 2012 7:27 am

Something did not work (500) when running app in Test mode

Hello! It's a bug unfortunately. It's fixed on our test environment and going to be pushed on production around January 18. Sorry for inconvenience.

Maryna Brodina
Posts: 0
Joined: Thu Apr 05, 2012 7:27 am

Something did not work (500) when running app in Test mode

Hello! Did you get it working?

Paul Mills
Posts: 0
Joined: Wed Jan 08, 2014 4:03 am

Something did not work (500) when running app in Test mode

Hi Maryna, yes it's working fine now - many thanks!

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