"Cannot play audio file" on iOS occurs randomly

[PTR]

Audio not working properly on iOS devices. I've made a simple app with collapsibles, and within the collapsibles i've put a audio component.

The problem is that on iOS, and occurs randomly. When i expand the collapsible, sometimes instead of a play button i get a text "Cannot play audio file".

The second problem is also on iOS, and also occur randomly. When i expand the collapsible, i get a play button that i can press on. After pressing the button i get a popup that says "unknown error", after that the play button changes to the text "Cannot play audio file".

Both problem can be solved by refreshing the page, but the problem will come back randomly.

The link within the source is a mp3 from www.kiwi6.com.

Any suggestion on how i can solve the problem? Should i use another website to upload my mp3 files to?

Any help ar recomendation would be appreciated.

[Kateryna Grynko]

Hi Peter,

Do you use Audio component or use another way to add audio to a page?

[PTR]

I use audio component. Thx for the fast reply!

[Maryna Brodina]

Hello! Perhaps there are some problems with file storage. Please try to use mp3 files from another site.

[PTR]

Any recomendations? I've tried dropbox, and it works great on a PC browser, but it wont work on iOS.

The filed are private, so i need the source link to be from a cloud service

[Illya Stepanov]

Hi Peter -- can you show how you added the link to the source of audio component in Appery.io?

[PTR]

I just tried ubuntu one cloud storage, and the problem is gone. Is there any way to use links from my dropbox, i prefer to use that service if its possible

[Illya Stepanov]

Add prehttps://dl.dropboxusercontent.com/....../pre in the beginning of your DropBox link, instead of prehttps://www.dropbox.com/pre

[PTR]

Now its working great with dropbox, you are great!!!!!!!!!!! Thank you so mutch!!!