Editor Page Not Loading

Wed Apr 30, 2014 12:01 pm

Hello, I set up an account yesterday and have been unable to access the editor page to begin creating my app. Clicking on 'Open', a dark grey background image loads with no further content. I started out using an up to date version of Chrome then tried Safari and Firefox with no luck. Does anyone have any ideas?

Wed Apr 30, 2014 1:14 pm

Hi Lauren,

Are there any console errors?

Wed Apr 30, 2014 1:25 pm

Hi Katya,

No, there aren't any visible errors, it just seems as though the page is unable to load beyond the background.

Wed Apr 30, 2014 1:29 pm

What do you see in console? (F12)? What browser do you use?
Could you please share your application with a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a?
http://docs.appery.io/documentation/s...

Wed Apr 30, 2014 1:36 pm

I am using Google Chrome but have also tried Safari and Firefox, both with the same results. There is no visible console, it is just a solid grey background with no other content.

Wed Apr 30, 2014 1:37 pm

Lauren,

Pretty strange, works for me. We'll check.

Wed Apr 30, 2014 1:57 pm

It is strange. I was sampling other app building platforms and didn't experience any issues with loading interfaces, so I'm very confused. Here's a screenshot of the page and how far it loads:

Wed Apr 30, 2014 2:26 pm

Lauren,

Could you please try logging out and logging in again? Clearing cache?

Wed Apr 30, 2014 2:45 pm

We have action! Thank you so much