push notifications problems

[hatem mabrouk]

when i send push notifications to all devices that register on device collection

i observe that some devices deleted from device collection

why ??????????????

[Kateryna Grynko]

Hi Hatem,

Please make sure you have not deleted them from Database (http://devcenter.appery.io/documentat...) or the app wasn't deleted from these devices.

[hatem mabrouk]

i have not deleted them from Database and the app wasn't deleted from these devices.

[Kateryna Grynko]

Hi Hatem,

This was not supposed to happen. Did it happen only once? When did it happen?

[Hatem Mabrok]

it happen after each send notification

[Illya Stepanov]

Hi Hatem,

How you sending push messages to all devices? Could you please show settings that you using, preferably with screenshots and steps.

[hatem mabrouk]

[hatem mabrouk]

please help me

[Evgene Karachevtsev]

Hello Hatem,

Please clarify, how could you know that the program was not removed in these seven devices. When the application is deleted, the entry in the database in devices collection remains, but when you try to send a message, there is the same error as you have: Description: NotRegistered

[Hatem Mabrok]

hello Evgene Karachevtsev

i want to understand this

(When the application is deleted, the entry in the database in devices collection remains )

is this true ???????