App is getting a "Script launch interval time has not elapsed" error accessing my Appery cloud database.

[Michael Johnson]

My web app is making a JSONP request to our database. Intermittently, with no particular pattern, the requests are failing with a 400 error, "SCSX009 Script launch interval time has not elapsed".

We are essentially requesting the same data over and over -- these are not different requests, so the problem is not that some of the requests are invalid. Since this is a "quota" error, we checked our account -- our service level has 1,000,000 requests available and we have used approximately 100,000 as of now. We didn't see anything when we ordered this service level about request rate throttling.

This is quite frustrating because we are actually running a live event and this error is preventing the app from working properly. Would appreciate prompt assistance.

[Michael Johnson]

Request URL is https://api.appery.io/rest/1/code/Web...

We are calling it with JSONP so the actual request will have a callback param, e.g. https://api.appery.io/rest/1/code/Web...

[Michael Johnson]

Now the entire Appery platform has stopped working -- requests get 504 Bad Gateway and even the web dashboard is timing out to https://appery.io/50x.htm.

[Illya Stepanov]

Hello Michael,
Yes, we are working on it right now. Also it coud be why your script stops working immidiatly.

[Michael Johnson]

Thanks much for the update. It's really good to know that someone is there to handle the problem on a Saturday.

[Illya Stepanov]

Michael please try again and tell us about the result.

[Michael Johnson]

"503 Service Temporarily Unavailable nginx" at the moment. Just click on https://api.appery.io/rest/1/code/Web... (it is public data, no login credentials required)

[Illya Stepanov]

Sorry Michael I was too quick -- we'll update when it will be ready.

[Illya Stepanov]

We are very sorry. We are still working to fix it as soon as possible.

[Kateryna Grynko]

Hi Michael,

Please check if it's working now.