App stuck at login screen when using appery.io subdomain

[Arjang Raoufinia]

Hi,
I have create an app that has a splash screen then login page, then main page.The app tests fine I use the test button. I see the splash screen, the login page (after entering the credentials) and the main page. However, when I publish the app on the appery.io subdomain, I see the splash page, which leads to login page. When I enter the username and password, the app is stuck (busy circle working) but never goes to the following page. Am I doing something wrong?

[Arjang Raoufinia]

Just to clarify, when I use the link under Hosting: The app is published to following domains: ... from my desktop browser, the login page of the app is sucessful, but when I view the same link on my iphone, it gets stuck on the login screen. When I use the test button and QR scan it and click on the QR link with my iphone, it works also.

[Mark Davies]

Hi,

I'm going to take a wild stab at this, but I had a similar problem yesterday.

Do you have an event on the 'error' condition of your request to the login service? If not, try adding an event there and alert the error message. In my case it also worked during initial testing on the app test and once released it returned an error which I didn't expect and the request failed silently and left the cursor hanging on the screen,

hope this helps.

Mark

[Arjang Raoufinia]

Hi,

Yes, I have:

Component user_login, Event Error, Action: Run JavaScript:
alert ("Username/Password is incorrect, please try again or register");

user_login is the service for login

[Mark Davies]

Can you confirm that the request was a success via that event?

[Evgene Karachevtsev]

Hello,

Could you please provide us with some information. Are there any errors in the browser console? What device with what OS and what browser do you use? Please send us both links and login/password, you may do this via email if you like - a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a (please add reference to this tread in email), we will check.

[Arjang Raoufinia]

Evgene: Just emailed the requested info to a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a

Regards,

[Arjang Raoufinia]

Mark: The request is successful and after login, it goes to the subsequent page on the desktop browser, but not on the iphone browser (safari).

[Yurii Orishchuk]

Hi Arjang,

Thanks for the info, we will update you here.

Regards.

[Maryna Brodina]

Hello!

Check your browser settings. If private browsing is enabled, disable it.