cannot upload distribution cert - html errors appear on page

[James Appleford]

Hi, I seem to be getting some kind of error when I try to upload my iOS distribution cert. Thanks in advance

[Illya Stepanov]

Hi James -

Unfortunately it's a bug - we've reported it and we'll fix it as soon as possible.

[James Appleford]

Any information on when this bug might be fixed?

Thanks

[Illya Stepanov]

Hi James -

This bug is not consistent in our test cases, could you please confirm that it's reproducible for you with more consistency?

[James Appleford]

Hi Illya
The result seems to be different for me now. I no longer get the error but the certificate doesn't upload still

[James Appleford]

I need to be able to upload this certificate. Is there a way I can get around this. Are you able to upload it for me?

[Illya Stepanov]

What result do you get when trying to upload certificate file, could you please show us screen shot?

[James Appleford]

As above. I tried one time and got no error but it did not upload. Every other time I am getting the error as i have posted above. Can you please provide a solution or work around as i need to upload this as soon as possible

[Illya Stepanov]

James -

The only workaround solution that we found so far, is to try uploading certificate file in FireFox browser, before the uploading it is better to clear browser cache (Ctrl + F5 Win or Cmd + Shift + R on Mac).

[James Appleford]

I did try this previously. I noticed when i try it on Safari I do not get to choose which platform the Cert is for, Android or iOS, and i get the errors on the page.

When i use firefox, I can select the platform but when i click import the dialog box to does not disappear and nothing happens.

I did also clear both browser caches.