iPad app fails to open in landscape mode

Tue Jul 01, 2014 1:44 pm

Our iPad application opens in portrait and landscape modes in the test environment. Once deployed to the iPad device it only opens in portrait orientation. Opening in Landscape just flashes the default UILaunchImageFile .png and closes. Once the application has been opened in portrait orientation rotating to landscape works without issue. iOS key UISupportedInterfaceOrientations is set for all 4 orientations. UIInterfaceOrientation is set for UIInterfaceOrientationLandscapeLeft. Is this a known issue? Are we missing something?

Tue Jul 01, 2014 2:49 pm

Hi Chris,

Did you change source files? Are there any errors in Weinre? http://devcenter.appery.io/documentat...

Tue Jul 01, 2014 4:12 pm

Tried to debug using Safari developers tools with the iPad plugged into the Macbook - no console errors. I have changed the start page to a simple test page - same issue. I enabled Weinre and it responds perfectly when the app is opened in portrait but does not show a "target" or any response if the app is opened in landscape - it is almost as though it fails to get to Weinre before it fails at the Loading... message

Tue Jul 01, 2014 5:19 pm

Hi Chris,

What is your device OS version?
Please share your application with a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a.
What is the app name?

Tue Jul 01, 2014 5:51 pm

iOS 7.1.1 mobileSales

Tue Jul 01, 2014 6:11 pm

Hi Chris,

Reproduced the issue. We'll need to test it deeper.

Wed Jul 02, 2014 11:31 am

Hello!

Please open App Settings--iOS keys--UIDeviceFamily and using Ctrl key select both (1 and 2), export app and try again.

Please let us know result.

Wed Jul 02, 2014 1:23 pm

Hi Maryna,
Same result - app crashes in Landscape OK in Portrait

Thu Jul 03, 2014 1:13 pm

Hello!

It is a bug, we are sorry for inconvenience.
Looks like the problem is in UIStatusBarHidden property in iOS keys tab. Please set UIStatusBarHidden to YES and try again.

Let us know if it worked for you.

Thu Jul 03, 2014 1:54 pm

Hi Maryna,
Setting UIStatusBarHidden to yes solved the issue. We can live without the status bar for now. when do you expect a fix?