Deon
Posts: 0
Joined: Sun Jun 30, 2013 6:00 am

Devices not registering

Hi

I have had this problem before and after I reported it, it mysteriously fixed itself.

Devices are not registering for push.
All settings are 100% correct. I have copied from a working app.

Please can you fix this bug.

Alena Prykhodko
Posts: 0
Joined: Tue Apr 09, 2013 7:36 am

Devices not registering

Hello Deon,

Please clarify do you experience this problem now?
Also specify library version that you use.

Deon
Posts: 0
Joined: Sun Jun 30, 2013 6:00 am

Devices not registering

Hi

Yes still does not work
4.1.x

Evgene Karachevtsev
Posts: 12
Joined: Mon Apr 28, 2014 1:12 pm

Devices not registering

Hello Deon,

Please share your app with support and tell us its name.

Deon
Posts: 0
Joined: Sun Jun 30, 2013 6:00 am

Devices not registering

Hi

it is called zapidy. I have shared it.

Just something . I am using same Google API for another app. Does that matter?

Thx u

Evgene Karachevtsev
Posts: 12
Joined: Mon Apr 28, 2014 1:12 pm

Devices not registering

Hello Deon,

We managed to reproduce the issue, could you please clarify do you use some push events in your app or some JS code for example to get device id?

Deon
Posts: 0
Joined: Sun Jun 30, 2013 6:00 am

Devices not registering

Hi Evgene

No push events or code to get device id within app. I am using server code to get geolocation of places nearby.

However I want to get device id and geolocation in order to be able to do geofence push messages. I will only start that once issue is resolved.

Evgene Karachevtsev
Posts: 12
Joined: Mon Apr 28, 2014 1:12 pm

Devices not registering

Deon,

I tested your app today again and it seems to work correctly now (but with default android permissions, with yours it doesn't start). We're investigating what could cause this, meanwhile could you please try is it working for you?

Deon
Posts: 0
Joined: Sun Jun 30, 2013 6:00 am

Devices not registering

Thank you

Evgene Karachevtsev
Posts: 12
Joined: Mon Apr 28, 2014 1:12 pm

Devices not registering

Deon,

Could you please detail is your app working for you now?

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