Read operation to server mongo-master-int.appery.io/10.195.174.3:27017 failed on database tiggzi-iods

[Chris A]

After today's update, DB services don't work anymore. All I get is this:

{
"status":"500 Internal Server Error",
"url":"https://api.appery.io/rest/1/db/colle...",
"response":{
"code":"DBSQ000",
"description":"Read operation to server mongo-master-int.appery.io/10.195.174.3:27017 failed on database tiggzi-iods"
}
}

I haven't changed anything, so it must be somehow related to the upgrade. Is there anything I can do?

[Maryna Brodina]

Hello Chris! I replied you directly. We released new Appery.io version today, perhaps you get this error while we were on maintenance. Do you have this error with one service only? Could you try again? If it's still reproducible, please share app with a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a and send us steps to reproduce.

[jaydatt]

Hi Mayna,

we are getting the following error when we are trying to access your API :

{"code":"DBUI000","description":"Read operation to server mongo-master-int.appery.io/10.195.174.3:27017 failed on database tiggzi-iods"}

[Kateryna Grynko]

Hello,

We are sorry, this is a known problem, will be fixed as soon as possible.

[Chris A]

Any hints on when it will be fixed? I have a deadline.

[Alena Prykhodko]

Hello Chris, we are doing our best, this is high priority issue.
Please tell us browser you use and its version.

[Chris A]

Hi, it's Chrome 32.0.1700.107 m. Same happens with FireFox 27.0

[Chris A]

Am I the only one with this problem? IF yes, since a browser issue can be excluded (same problem on different browsers AND different PCs), what if I export everything and you reset my account?

[Nathan Morin]

Hi. Is this problem resolved yet? I am on a tight deadline as well. An ETA would be appreciated. Thanks.

[jaydatt]

Hi Chris,

we are also facing the same issue.
due to this we were not able to deliver on time...