My database is gone and I cant load my app to edit

[Cj Bernauer]

I have a large amount of very important information in the database, and I wanted to change the email I login with and password for security reason.
After doing so, I no longer can load up my app and all the databases I created are not showing up.
Can anyone help me?

[Cj Bernauer]

For reference, this is where the database should be:
https://appery.io/database/54479e67e4...

[Maryna Brodina]

Hello!

We were pushing some update on production today. Could you please clear cache and try again?

Please let me know result.

[Lee Kraus]

I cleared my cache and it still won't load.

[Evgene Karachevtsev]

Hello Lee,

Could you please try to do this in another browser? If this won't help, could you please share your app and db with support and tell us their names?

[Lee Kraus]

I was using Chrome. I tried in Safari and it asked if I had it open and would like to close in other Browser. I said yes and it opened.

Went back to Chrome and it didn't open again.

I will clear cache again and restart chrome.

Thanks.

[Lee Kraus]

I still can't get the platform to load in Chrome version Version 39.0.2171.95 (64-bit)

Just hangs. App and Database are shared. name is app: STE GEO db: stemobiledb

[Evgene Karachevtsev]

Lee,

Could you please check that db is shared, because I can't find it? But I was able to access your project in Chrome, I see that you use db services and it looks like that your project connected to db works correctly for me.

[Lee Kraus]

Thanks for the help Evgene - The setting says that the db is shared.

[Ihor Didevych]

Hi Lee,

Server and DB restarted. Could you try it one more time please?