Some android devices zoom/scale in or out screen resolution

[leo]

Hi everbody!

First of all, want to thank the appery team for an amazing tool. Really great!

I have successfully built an app, and it works fine on all iphone devices and most of the android devices, but on some android devices the app scales or zooms in or out.

Here is how the app should look like:

(This is an samsung s4)

But on some device it looks like this:

(This is an samsung s5, )

PS. Notice the spinner.

On another samsung s5, Android 5.0 it looked like this:

I have tried some solutions,

1. Tried the solution on this topic : https://getsatisfaction.com/apperyio/... , Didnt work .

   So what is wrong? please help,

   App code: e42b3603-ec9f-413a-b82a-cf2a71ad840f
   have shared with support

   Thanks!

[leo]

Anyone?

I Even noticed that IT is not only My app.

I tried to install a demo app, same on every samsung s5 and some Sony xperia Z .

Could you please try to help?

[Alena Prykhodko]

Hello Leo,

Testing takes additional time, as soon as we check what can be wrong we will get back with update.

Also please tell us exact steps to test your app.

[leo]

I have provided you the app code, do you want an apk file?

[Evgene Karachevtsev]

Hello Leo,

Not thank you, the code is enough. But could you please provide us with the info that Alena asked in previous comment?

[leo]

I dont exactly underastand what you are asking for?

Exact steps to test your app?

The bug is shown when installing the apk file on some devices, samsung s5 and Sony xperia z3 are the devices i have noticed the bug on.

And as i told you before, the bug is not specific in my app, because i made an new app from your demo section, added a spinner and got the same result.

Try to test a demo app on an samsung s5 and look if you get the same result.

[leo]

Any results?

[leo]

Still no answers? How long time does it take to get some results?

[Evgene Karachevtsev]

Hello Leo,

Sorry for delay. We tested your app with some of the devices and it looks the same way for us. Could you please detail all the Android versions you have tested for? Also we noticed that you have modified config.xml file for Android. Please try to restore default file and test your app with it.

[leo]

Hi Evgene!

As I have told you before, I have also noticed this bug in your demo app. (Create new app From Example ), Read my recent post

When I noticed this bug in your example app, I stopped looking for what could be wrong in my app, as you have advised me about my config.xml file.

I know one thing, that on some samsung s4 it works as it should but on samsung s4 with android 5.0.1, think it was lollipop, the bug is shown.

Could you please test your example app (Not my app), add a spinner, and test it on the same devices?

So if the bug is still there, we can start looking for the real problem and the real solution,