Please help me, app rejected due to content not loading?

[Denise]

May resolution review from apple:
We found that your app exhibited one or more bugs, when reviewed on the iPad (3rd gen) and the iPhone 5 running iOS 6.1, on both Wi-Fi and cellular networks, which is not in compliance with the App Store Review Guidelines.

Specifically, content does not load when specific chair models are selected.

The steps to reproduce are:

1. Launch the app

2. Tap on Chairs

3. Tap on any of the options (ex: "rise and recline")

4. Tap on specific chair type (ex: "compact electro")

5. Content does not load

   This started happening when I added the open to open content into a new browser window, "How to get a link to open in a browser from the app"

   Please help!

[maxkatz]

Did you test the app before submitting and everything worked?

Does it work when you run the app only in the web browser?

[Denise]

Hi Max

Thanks for your replay, It doesn't work in the browser, this is related to another post I had about getting the link to open in a browser window (on the specific chair page) the code suggested was for native only so I was told it wouldn't work on the browser but will work on the iphone platform however I have no way of testing this? Any help would be appreciated, it all worked perfectly until I tried to add the extra code in, however I do need the link to open into a browser window when it is clicked.

[Denise]

Any ideas?

[maxkatz]

What code did you use to open the window? Did you try using window.open(url)?

[Denise]

This is the code I am using, I am adding this javascript to the db map on the field that reads the link from the db
return navigator.app.loadUrl({link}, { openExternal:true } );

[Maryna Brodina]

Hello! Here https://getsatisfaction.com/tiggzi/to... you've posted you public app link. Could you please tell us steps to reproduce?

[Maryna Brodina]

On page ChairInfo delete from mapping link -- mobilelink1_17 (URL) next JS

codereturn navigator.app.loadUrl({link}, { openExternal:true } );/code

On Click Link add the following:

codeif (navigator.app !== undefined) {
navigator.app.loadUrl(Tiggzi('mobilelink1_17').attr('href'), { openExternal:true } );
} else {
window.open(Tiggzi('mobilelink1_17').attr('href'), '_blank');
}
event.preventDefault();
return false;/code

[Denise]

Thanks that works however can I attach it to the click event, ie to load the page when the person clicks on the link not as the page loads?

[Kateryna Grynko]

Are you sure you have the code deleted?
Are there any Actions on page Load event, that navigate to other page?