Log on errors

Sun Jan 19, 2014 12:56 pm

Hi, Since yesterday's updates my app will no longer log on succesfully but reports an error. What has changed?

Sun Jan 19, 2014 1:45 pm

Hi Joe -

What error message you get?

Sun Jan 19, 2014 2:36 pm

Hi Illya,

When I examine the return in chrome tools the error shows ' ' in the network tab for the response this is empty. If I test the login service from the test tab on the service I get a successful response but the response panel contains the html from the appery home page!

Sun Jan 19, 2014 4:43 pm

Can you try to generate this service via Create new Database services to see if it works?

Sun Jan 19, 2014 5:21 pm

Hi Max,

I have generated the service and using existing user credentials tested the service which returns a successful response, the results are copied from the Response are below! This service has always worked until yesterday no changes have been made to the App we have drivers out who have active jobs and no other means of updating their work flow without this App other than to resort to a phone call!

<!doctype html <!--[
if !IE
]<html
class="no-js non-ie" lang="en-US" <![endif
]-- <!--[
if IE 7
]<html
class="no-js ie7" lang="en-US" <![endif
]-- <!--[
if IE 8
]<html
class="no-js ie8" lang="en-US" <![endif
]-- <!--[
if IE 9
]<html
class="no-js ie9" lang="en-US" <![endif
]-- <!--[
if gt IE 9
]<!-- <!--<![endif
]--Page not found (404) | Appery.ioul class="top-menu loggedin"li class="signup menu-item menu-item-type-custom menu-item-object-custom menu-item-56"Back to Platform/lili class="login menu-item menu-item-type-custom menu-item-object-custom menu-item-57"Logout/li/ulul class="top-menu loggedout"li class="signup menu-item menu-item-type-custom menu-item-object-custom menu-item-56"[url=http:///pricing]Sign Up[/url]/lili class="login menu-item menu-item-type-custom menu-item-object-custom menu-item-57"Login/li/ul width="221" ul class="menu"li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-44"[url=http:///appbuilder/]Platform[/url]/lili class="menu-item menu-item-type-custom menu-item-object-custom menu-item-45"[url=http:///customers/]Customers[/url]/lili class="menu-item menu-item-type-custom menu-item-object-custom menu-item-46"[url=http:///pricing/]Pricing[/url]/lili class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1263"Services/lili class="menu-item menu-item-type-custom menu-item-object-custom menu-item-48"Docs/lili class="menu-item menu-item-type-custom menu-item-object-custom menu-item-47"Blog/lili class="menu-item menu-item-type-custom menu-item-object-custom menu-item-49"[url=http:///about-us/]About Us[/url]/li/ulPage not found (404)We are sorry. It seems the page you were
trying to find is not here.Here is what you can do:Report this problem on http://appery.io/forum.E-mail us at a href="mailto:support@appery.io" rel="nofollow" target="blank"support@appery.io/a about this problem.Try again from the [url=http:///]beginning[/url]? span class="h3-contr"/spanTry Our Free Plan ul class="footer-menu"li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-44"[url=http:///appbuilder/]Platform[/url]/lili class="menu-item menu-item-type-custom menu-item-object-custom menu-item-45"[url=http:///customers/]Customers[/url]/lili class="menu-item menu-item-type-custom menu-item-object-custom menu-item-46"[url=http:///pricing/]Pricing[/url]/lili class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1263"Services/lili class="menu-item menu-item-type-custom menu-item-object-custom menu-item-48"Docs/lili class="menu-item menu-item-type-custom menu-item-object-custom menu-item-47"Blog/lili class="menu-item menu-item-type-custom menu-item-object-custom menu-item-49"[url=http:///about-us/]About Us[/url]/li/ulul class="social-icons"li class="wordpress-icon" width="32" /lili class="facebook-icon" width="32" /lili class="twitter-icon" width="32" /lili class="youtube-icon" width="32" /lili class="google-plus-icon" width="32" /lili class="plancast-icon" width="32" /lili class="email-icon"a href="mailto:support@appery.io" rel="nofollow" target="blank" width="32" /a/li/ul span© 2013 Exadel,
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Sun Jan 19, 2014 5:32 pm

When did you generate the service? I'm asking because one of the parameters is Tiggzi -- that was changed long time ago to Appery.io name.

Sun Jan 19, 2014 5:45 pm

Hi Max,
The service has been in place for a long time the service I have just produced has no reference to Tiggzi, as I mentioned earlier no changes have been made to the applications that are out in the field.

Regards,
Joe

Sun Jan 19, 2014 6:01 pm

I have just tested creating the service on a totally new application and this works fine, it would appear that the changes you made yesterday are not backward compatible!

Sun Jan 19, 2014 10:29 pm

Will you please respond to the points I have made I feel that it is an important if you freely update your interface in a way that breaks existing applications without pre-warning users then why release applications built on your platform?

Mon Jan 20, 2014 1:50 am

Can you post the entire service information so we can test it? Or, share the app with support.