Abu Ali
Posts: 0
Joined: Mon Apr 07, 2014 8:50 am

Page Template and Error 500

Image

i dont know how to get the backup or how to send it

Evgene Karachevtsev
Posts: 12
Joined: Mon Apr 28, 2014 1:12 pm

Page Template and Error 500

Hello Abu,

We reported this issue as a bug and will get back to you with the update as soon as we have any info from our development team.

ali zein
Posts: 0
Joined: Tue Dec 09, 2014 7:47 am

Page Template and Error 500

soooo?

ali zein
Posts: 0
Joined: Tue Dec 09, 2014 7:47 am

Page Template and Error 500

dear , still the bug was not fixed , and we paid money to use ur services , where is the Credibility ??!!

Maryna Brodina
Posts: 0
Joined: Thu Apr 05, 2012 7:27 am

Page Template and Error 500

Hello Ali!

We are sorry for inconvenience, bug is reported, but fix might take time.

"i broke all pages' template then deleted the only template i have, and every thing is working again" - do I understand correctly you have working version? Could you revert back to that version?

Abu Ali
Posts: 0
Joined: Mon Apr 07, 2014 8:50 am

Page Template and Error 500

hello Maryna,
i dont have the working version now coz i restored the 'NOT Working' version, but you simply regenerate by deleting the template in the project . if you cant perform that plz tell me to do it for you.
thanks

Maryna Brodina
Posts: 0
Joined: Thu Apr 05, 2012 7:27 am

Page Template and Error 500

The thing is that we need not working project backup to attach to a bug report. This has been done already, but fix usually takes time, so I would recommend that you restore working version and perform needed steps to have working version (delete the template in the project).

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