android push error

[Michael4771079]

Hi

I implemented push for my app, ios all working great, android is giving this error in the push console

followed Max's video,

"Description: Sending push notification fail: argument cannot be null
Devices count: 1"

[Serhii Kulibaba]

Hello Michael,

Please give us more information about your problem. Where did you get this message?

[Michael4771079]

Hi Sergiy,
the error shows in scheduled push screen, see screen shot

in developer console, I got api key and project id, pasted in appery, exported app and installed on phone, the error shows and not message arrives to the phone

cheers

[Evgene Karachevtsev]

Hello Michael,

Could you please send us more information: screens of you "push notifications" page in appery.io site, and "push notifications" page in your application

[Michael4771079]

Hi Evgene,
this is all I got.

[Michael4771079]

[Michael4771079]

HI Folks,
is there any chance in getting an iota of what the prob is here,
I feel you need to introduce a ticket system,
I am asked to post info 13 hours ago and then have to wait without any acknowledgement at all. If the person cant sort the problem they should not open the ticket.

This is very fustrating, with ios we cant use as demo as persistent intermittent login, which is in app store ready to be used by our sales people, but no confidence

also in google play, cant be used either, cant demonstrate push.

I like apperyio alot, but the more members you get the the worse the support

m

[Alex GG]

hi michael, hope you are doing well...I finally finished my app and is going to be on google play this weekend, you can download it if you want...

And, about you issue witn push, I had the same problem, and solved this by generating the android key again...is not that hard...

https://getsatisfaction.com/apperyio/...

If you need further help contact me and hope I can help you.

Regards

[Evgene Karachevtsev]

Hello Michael,

We are very sorry to hear that you are dissapoint with our support. Please believe, we do our best to solve your problem, we are working on it at the moment.
Unfortunalety we can't unedrstand the reasons for such behavior via your screenshots. Could you please share your project with us http://devcenter.appery.io/documentat...
When it is done, please post app name and steps to reproduce the error.

[Michael4771079]

Hi Evgene,
its not the quality of the support, it the communication between support and us.

The app name is TGF Pizzeria and its shared with support,
to test
go to push notifications console for TGF Pizzeria, check ios and android, send test message, check error on scheduled push page