John P
Posts: 0
Joined: Tue Oct 14, 2014 7:51 pm

Cannot connect to external database with API-Express

I've set up a database on another server and I'm trying to get API-Express to connect, but I keep getting:
Cannot connect to database. Please verify connection credentials and try again.

I'm able to connect to this database from my laptop, so doesn't seem to be a firewall issue (I've got *.appery.io in the whitelist; I even added the IP's to the whitelist). I've tried enough times that I'm fairly confident I've typed the username/password in correctly ... but no connection.

Is there a log file somewhere that might shed more light on this? Can Appery not connect, or is it getting a mysql failure message?

John P
Posts: 0
Joined: Tue Oct 14, 2014 7:51 pm

Cannot connect to external database with API-Express

Hmm, working now ... perhaps a time-delay between my firewall changes (in a webui) and them taking effect.

Evgene Karachevtsev
Posts: 12
Joined: Mon Apr 28, 2014 1:12 pm

Cannot connect to external database with API-Express

Hello John,

Thank you for the update, glad you get it working!

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