Maryna Brodina
Posts: 0
Joined: Thu Apr 05, 2012 7:27 am

intermittent login

I have just tried to login more than 20 times - one attempt after another. Any of login failed (Q/Q).

Perhaps you can capture a video and send us to a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a so we can see the process of login fail?

Michael4771079
Posts: 0
Joined: Sat Jul 21, 2012 2:03 pm

intermittent login

Thats a good idea Maryna,
I'll update here

Marco Spera
Posts: 0
Joined: Tue Jun 17, 2014 7:14 pm

intermittent login

Hi,

My app seems to be having this exact same issue.

Login is fine 90% of the time, but every once and a while it seems to hang.

I have an alert set to login failure, but the alert only comes up if the wrong username or password is entered.

The problem I have is 1 out of 10 times (even with the right username and password) the login hangs and does not login or give and error.

Was there any update on this previous issue on how it was resolved?

Alena Prykhodko
Posts: 0
Joined: Tue Apr 09, 2013 7:36 am

intermittent login

Marco,

Do you test it in browser or as native?
Please give us your app public link and provide steps to test.

Marco Spera
Posts: 0
Joined: Tue Jun 17, 2014 7:14 pm

intermittent login

Hi Alena,

I test this in both the browser and native on my iPhone.

It seems to be the exact same issue as michael has described above.
It works every time in the browser testing with no problems.

When testing on the iPhone, it works approximately 9 times out of 10, and the other one time just hangs with no errors.

It is hard to reproduce because it does not happen every time. After reading michaels problems above, i notice my app does the same thing. The first login (after not logging in for a few hours) seems to hang. Then if I close the app and reopen it, it seems to login fine and will login fine for quite a few logins after that. If I close the app and do not use it for a while (like during the night), when I wake up and test, the first test will not work again.

Here is the public link:
http://appery.io/app/mobile-frame?src...

You can try loging in with username "a" and password "a" and notice that the odd time it will not login passed the login page, and instead just hang.

Thanks!

Marco Spera
Posts: 0
Joined: Tue Jun 17, 2014 7:14 pm

intermittent login

Alena,

I have actually figured out a way to reproduce the problem every time.

When I export the project to Xcode, and install it on my phone. If I attempt to login to the app, while my phone is connect and running on Xcode, it happens every time.

The first two or three attempts hangs, and then finally it begins to work as normal.

I have taken a video of the issue, as it might be easier to understand what is happening. Would this help if I sent it?

Maryna Brodina
Posts: 0
Joined: Thu Apr 05, 2012 7:27 am

intermittent login

Sure! Please send it to a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a.

Marco Spera
Posts: 0
Joined: Tue Jun 17, 2014 7:14 pm

intermittent login

I have sent it.

Thanks Maryna

Evgene Karachevtsev
Posts: 12
Joined: Mon Apr 28, 2014 1:12 pm

intermittent login

Marco,

there is an error in console when you pass to the page DisplayMyPicks.
You should remove mobile frame and clear the local storage

prelocalStorage.clear() /pre

And please check it.
Image

Marco Spera
Posts: 0
Joined: Tue Jun 17, 2014 7:14 pm

intermittent login

Hi Evgene,

Thanks for the quick reply.

Does this error occur every time you run the app?

Also, what do you mean by remove the mobile frame? What does this do?

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