Deon
Posts: 0
Joined: Sun Jun 30, 2013 6:00 am

Sendgrid Account Disabled

Hi

I have created a Sendgrid Account an have username and password which I am using as the username and api key.

I am testing the Sendgrid Service and get the following response....

{
"status":"400 Bad Request",
"url":"https://sendgrid.com/api/mail.send.json",
"response":{
"message":"error",
"errors":[
"account disabled"
]
}
}

I changed http:// to https:// according to the sendgrid api docs. Does not work either.

Any direction here please? Thank you.

Alena Prykhodko
Posts: 0
Joined: Tue Apr 09, 2013 7:36 am

Sendgrid Account Disabled

Could you please show screenshots of Request and Settings service tabs?

Deon
Posts: 0
Joined: Sun Jun 30, 2013 6:00 am

Sendgrid Account Disabled

Hi

Please dont worry about this. This is a sendgrid issue. They have not provisioned my account as yet.

Thank you.

Eduardo Ramos
Posts: 0
Joined: Fri Sep 06, 2013 10:20 pm

Sendgrid Account Disabled

Just contact them trough chat support, they'll provision it right away.

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