Michael4771079
Posts: 0
Joined: Sat Jul 21, 2012 2:03 pm

new account prices

Hi,
I went to renew my subscription today and the platform is charging me the new price, not the old price, can someone correct this as I cannot edit my apps, I sent support an email 3 hours ago
email : a href="mailto:digimob@live.com" rel="nofollow"digimob@live.com/a

maxkatz
Posts: 0
Joined: Fri Aug 13, 2010 3:24 pm

new account prices

All existing users were grandfathered to the old pricing but if you make any changes to the plan, you will be switched to the new pricing: http://blog.appery.io/2014/02/upcomin...

We also sent out an email about it.

Michael4771079
Posts: 0
Joined: Sat Jul 21, 2012 2:03 pm

new account prices

thanks Max,
I dont know why the payment failed, my account lapsed for about an hour and then when I tried to renwe the new price kicked in

maxkatz
Posts: 0
Joined: Fri Aug 13, 2010 3:24 pm

new account prices

Send an email to a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a, I'll see what we can do.

Michael4771079
Posts: 0
Joined: Sat Jul 21, 2012 2:03 pm

new account prices

thx Max,
great webinar on server code btw

Return to “Issues”