Michele
Posts: 0
Joined: Wed May 13, 2015 8:26 am

Android device occasionally not being registered in device collection

Hello,

I'm testing my app and sometimes I have to re-launch the app after installation on the device, to get it properly registered in the devices collection.
I have already read the other similar topics with no luck.

Could you please help me?

Thanks in advance

Serhii Kulibaba
Posts: 150
Joined: Tue Aug 27, 2013 1:47 pm

Android device occasionally not being registered in device collection

Hello Michele,

Appery.io automatically registers device in device collection if this app has push notifications.

Michele
Posts: 0
Joined: Wed May 13, 2015 8:26 am

Android device occasionally not being registered in device collection

Hello Sergiy,

The app has push notifications activated.
After I install the apk on my device, I run automatically the app. In the welcome screen sometimes my device gets registered, sometimes don't and I have to close the app and re-launch it to let the registration be successful

Serhii Kulibaba
Posts: 150
Joined: Tue Aug 27, 2013 1:47 pm

Android device occasionally not being registered in device collection

Could you clarify what Android version do you use? Did you keep app active with internet connection long time with no luck?

Michele
Posts: 0
Joined: Wed May 13, 2015 8:26 am

Android device occasionally not being registered in device collection

I have android 5.0.2.
My internet connection is always on. I'm testing it with the wireless connection and sometimes it works, sometimes don't.
I need to schedule a push notification as soon as the user registers on the app, so I really need that the device gets succesfully registered on the database on the first launch of the app

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