andyk
Posts: 0
Joined: Mon Jun 02, 2014 5:44 pm

SendGrid Mail working from 2 platforms but not from phone

Hi,

I have set up the SendGrid mail as a test following your very clear instructions and published the app to .app.appery.io

Testing the mail functionality and it works fine in a web browser from my desktop and also from my iPad using Safari, but when I try it on my phone (android), I get the message "error sending email. Permission denied, wrong credentials". Any idea why it would work ok from browsers on two platforms and not the third?

Alena Prykhodko
Posts: 0
Joined: Tue Apr 09, 2013 7:36 am

SendGrid Mail working from 2 platforms but not from phone

Hello,

Should work for different platforms. Did you change anything in Android sources?

andyk
Posts: 0
Joined: Mon Jun 02, 2014 5:44 pm

SendGrid Mail working from 2 platforms but not from phone

No nothing changed, everything done in the UI until I get final OK from my boss then I will make changes to CSS only.

andyk
Posts: 0
Joined: Mon Jun 02, 2014 5:44 pm

SendGrid Mail working from 2 platforms but not from phone

Any chance it could be to do with Android version?

Alena Prykhodko
Posts: 0
Joined: Tue Apr 09, 2013 7:36 am

SendGrid Mail working from 2 platforms but not from phone

What library and Android versions do you have?

andyk
Posts: 0
Joined: Mon Jun 02, 2014 5:44 pm

SendGrid Mail working from 2 platforms but not from phone

I'm embarrassed to admit Android version 2.3.6, not sure what is meant by library.

I believe that is the answer as a colleague who is a little more up to date than I am ran the email send without any problem.

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