bal
Posts: 0
Joined: Sat Nov 22, 2014 8:04 pm

push doesn't show alert and sound when IOS app is open

When the app is closed, i can receive the push message and click on it. The IOS app will automatically open. But when the app is opened and when im sending a message again, there is no sound and also not an alert. I can see a loading icon on the hompage thats it.

On Android, everything works as aspected. I can receive the push (opened and closed) and after clicking on the message, the app will jump to the right page (logic which has been build by us)

Why can i not get the push message as a pop up, or in the message center in IOS when the app is opened? And also why does it not jump further like Android?

Evgene Karachevtsev
Posts: 12
Joined: Mon Apr 28, 2014 1:12 pm

push doesn't show alert and sound when IOS app is open

Hello Bal,

Unfortunately this is the way of how push notification logic is implemented in iOS.

bal
Posts: 0
Joined: Sat Nov 22, 2014 8:04 pm

push doesn't show alert and sound when IOS app is open

Is there a way that i can show the push message inside the app? Normally when sending a push message and when the app is opened you didnt notice anyhing.

Thanks for your quick reply!

Evgene Karachevtsev
Posts: 12
Joined: Mon Apr 28, 2014 1:12 pm

push doesn't show alert and sound when IOS app is open

Bal,

You may try some other plugins for push notifications, but I suppose that they all work the same way.

bal
Posts: 0
Joined: Sat Nov 22, 2014 8:04 pm

push doesn't show alert and sound when IOS app is open

Hi Evgeve, which plugin can I use? Do I really need to have a plugin to show the push message when app is running. Its a basic requirement...

bal
Posts: 0
Joined: Sat Nov 22, 2014 8:04 pm

push doesn't show alert and sound when IOS app is open

Hi Evgene,
Do you also know how to catch data.aps.alert wihtin IOS when app is closed? I can not catch this to put it in a variable With android it works perfectly

Evgene Karachevtsev
Posts: 12
Joined: Mon Apr 28, 2014 1:12 pm

push doesn't show alert and sound when IOS app is open

Hello Bal,

We contacted our development team and they checked that built-in push plugin should work exactly as you described - with sounds and everything else. Could you please try to build a new simple empty app just to check push notifications to be sure that the issue is not in your devise?

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