can't get into appbuilder

[ZooLander]

I found Tiggzi a couple of months ago and was just getting ready to get started on a project and then my wife had our baby early and that threw my whole schedule out of whack. Just now getting back into things and now I can't even get into AppBuilder. Did I miss something while I was away? Is there a new way to access the IDE now?

Everytime I click on a link to take me to app builder I get an error page saying that I don't have the proper permissions and to go to the dashboard page for details. Of course when I go to the dashboard page there are no additional details. Thanks for your time!

[maxkatz]

Please post a screen shot of what you get when you click on your app.

Go to Dashboard, in the Start tab you should see the status of your current subscription. What does it say there?

[ZooLander]

Screenshots of both

[maxkatz]

It shows that you have the Tiggzi Platform Standard plan, http://tiggzi.com/pricing -- is that the plan you signed up originally?

[ZooLander]

I got email below from you on Dec. 4th showing original plan and then new upgraded plan
=================================

As someone who has subscribed to Tiggzi app builder plan and Tiggzi backend services plan, I'd like to give you an update on small changes we have made to your plan.

Your original plan was:
App builder - $15/month
Backend services - $30/month
Total = $45/month

Just today we introduced new pricing, you can check it out here: http://tiggzi.com/pricing. We now have a new Tiggzi Platform plan which includes app builder and backend services. The price is $40/month. It's a better price so we have migrated your plan to this plan.

Your new plan:
Tiggzi Platform - $40/month

[maxkatz]

Got it. Yes, the email was sent by me. We'll figure this out...

[maxkatz]

Should be working now.

[ZooLander]

Thanks Max, can get in just fine now.