No devices registered

[Mark McCabe]

I'm trying to send out my 1st push message to all of my users, and I keep getting a message, "no devices registered" I know There are downloads! What do I need to do, can anyone help please

[Maryna Brodina]

Hello!

Could you post a screenshot from Devices collection?

[Mark McCabe]

Where do I find devices collection?

[Maryna Brodina]

It is a collection in linked to peshes DB http://devcenter.appery.io/documentat...

[Mark McCabe]

I'm still not really with you, where will I find it exactly.

I've been right through a webinar on youtube and followed everything as they said but it still says I have no devices registered and I have actually registered 2 devices myself!!! Very Strange.

Its driving me crazy! Can you help please.

Kind Regards

Mark

[Mark McCabe]

Is this the screen shot you wanted? There doesn't appear to be any devices registered which is even more confusing as I am using it on my phone and my partners phone!!!

Any suggestions?

[Kateryna Grynko]

Hi Mark,

Probably you have installed the app before enabling Push Notifications.
Please try re-installing it on device.

[Mark McCabe]

HI Kateryna,

I tried uninstalling the app on both of my devices and still no devices registered, any ideas? What can be wrong, can you add the devices from the device collection page?
If so where would I find my phones ID?

Kindest Regards

Mark

[Yurii Orishchuk]

Hi Mark,

Yes, there is no items in your devices collection.

It means your device does not register.

Please show us your app push notifications settings.

See example:

http://prntscr.com/4ppcle/direct

Regards.

[Mark McCabe]

Thanks Yuri,