Peter Lam
Posts: 0
Joined: Mon Nov 24, 2014 4:34 pm

Android Push Notification is not Working

It seems that Android Push Notification doesn't work recently. Probably, it is after the major update in the beginning of March.

I follow the push tutorial to create a simple app. I have shared with support. The app is push and the database is push too.

In my testing, I can see the alert due to push notification when the app is active. When the app is inactive, I don't see the push notification in Android system.

Please check. Thanks.

Alena Prykhodko
Posts: 0
Joined: Tue Apr 09, 2013 7:36 am

Android Push Notification is not Working

Hi Peter,

Please show us your push settings screen shot.

Peter Lam
Posts: 0
Joined: Mon Nov 24, 2014 4:34 pm

Android Push Notification is not Working

Oh. I knew the reason. I haven't selected "Show Alert" in the setting. Since iOS push will shown even if "Show Alert" is not selected, that's why I haven't realized it is the reason.

So, I can receive the push in Android system. However, only the latest push is shown in notification center. In other words, once a new push is came, the current push is gone. Is there any option to keep all push message until the application is opened.

Thanks.

Peter Lam
Posts: 0
Joined: Mon Nov 24, 2014 4:34 pm

Android Push Notification is not Working

I am not talking about the handling inside the app. The suggestion in another thread is to save the push message in local storage so that user can review them one by one. However, in Android notification center ( pull the toolbar from the top of the screen ), user should view all push messages until the application is opened. It is a common behavior in most android applications.

Illya Stepanov
Posts: 0
Joined: Mon Mar 18, 2013 8:48 am

Android Push Notification is not Working

Hi Peter -

On what Android version you are testing?

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