KorryRogers
Posts: 0
Joined: Fri Aug 15, 2014 2:53 am

Icons all Gone After Updating App From Old Builder

I just updated an older app to the new app builder and now all my icons are missing. (showing as a square). I can click on the button, then go to choose an icon, and all the icons show up, but regardless of the icon I select, a square is shown in place of the icon. I've tested this in multiple browsers with the same results. How can I fix this? See below...

Image

Illya Stepanov
Posts: 0
Joined: Mon Mar 18, 2013 8:48 am

Icons all Gone After Updating App From Old Builder

Hi Korry -

Is this a custom theme or you using our standard theme?

[quote:]
I can click on the button, then go to choose an icon, and all the icons show up, but regardless of the icon I select, a square is shown in place of the icon.
[/quote]
Are you doing this in visual builder?

KorryRogers
Posts: 0
Joined: Fri Aug 15, 2014 2:53 am

Icons all Gone After Updating App From Old Builder

This is a standard theme that I copied and then changed a few minor things like colors. No major changes.

Yes, doing all of this in the visual builder.

KorryRogers
Posts: 0
Joined: Fri Aug 15, 2014 2:53 am

Icons all Gone After Updating App From Old Builder

You can even tell in this screenshot that the profile icon shows up in the panel on the left, just not in the builder, or when you test the app. Image

Alena Prykhodko
Posts: 0
Joined: Tue Apr 09, 2013 7:36 am

Icons all Gone After Updating App From Old Builder

Hi Korry,

Not reproducible for me.
Have you tried to test on device? Are icons reflected there?

KorryRogers
Posts: 0
Joined: Fri Aug 15, 2014 2:53 am

Icons all Gone After Updating App From Old Builder

yes. the icons are missing on the native app too. ive shared woth support if you want to look. the app name is Skordle.

KorryRogers
Posts: 0
Joined: Fri Aug 15, 2014 2:53 am

Icons all Gone After Updating App From Old Builder

sorry its shared now

KorryRogers
Posts: 0
Joined: Fri Aug 15, 2014 2:53 am

Icons all Gone After Updating App From Old Builder

Has anyone had a chance to look at this yet?

Alena Prykhodko
Posts: 0
Joined: Tue Apr 09, 2013 7:36 am

Icons all Gone After Updating App From Old Builder

Hello Korry,

Please tell us test credentials as login functionality is implemented in your app.

Return to “Issues”