Rob Hernández
Posts: 0
Joined: Mon Apr 22, 2013 10:43 pm

Project is not opening

I'm having trouble opening my project.
When I try to open it just keep loading on the blue bar screen.
I already tried with different browsers (Chrome, Firefox and Safari) and it shows no response.
I'm not having this trouble with my other projects.

It's already shared to a href="mailto:support@tigzzi.com" rel="nofollow"support@tigzzi.com/a

Alena Prykhodko
Posts: 0
Joined: Tue Apr 09, 2013 7:36 am

Project is not opening

Hello Rob!

The issue is with browser timing out on loading a large project. If you are running Windows, please try in IE10.
This issue will be fixed this week.

Alena Prykhodko
Posts: 0
Joined: Tue Apr 09, 2013 7:36 am

Project is not opening

Also can you send the app URL so we'll test it to make sure project loads after the fix?

Rob Hernández
Posts: 0
Joined: Mon Apr 22, 2013 10:43 pm

Project is not opening

Thank you Alena :)
the url is http://appery.io/app/project/2906c8c5...

Alena Prykhodko
Posts: 0
Joined: Tue Apr 09, 2013 7:36 am

Project is not opening

Thanks

Kateryna Grynko
Posts: 0
Joined: Thu Nov 15, 2012 9:13 am

Project is not opening

Hi Rob,

We were hoping to release a fix this week, but we hit a snag. We are sorry, we don't like it either. The good news is that we are already testing the fix and it should be in production on Monday. If you have any questions, you can contact Max at: a href="mailto:max@exadel.com" rel="nofollow"max@exadel.com/a.

maxkatz
Posts: 0
Joined: Fri Aug 13, 2010 3:24 pm

Project is not opening

Just got an update.. if not Monday, then it will definitely be in production Tuesday morning.

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