Carousel bound to data

[Roger]

I have a carousel on my page that is bound to data via a service. This is working but when I attempt to call the service a 2nd time the existing frames are retained with new frames being added. Is this correct bahavior?

[Maryna Brodina]

Hello!
Sorry, it's a bug. We'll fix it.

[Kenneth McIntosh]

Hi Maryna. I am in Progress Technical Support and need a reference number for this issue if you've logged it in your system.

[Maryna Brodina]

Hello!

Here it is #18868

[Roger]

Maryna,

Do you know when this will be fixed? Is there a workaround I can use to clear the data before invoking my service?

[Maryna Brodina]

Hello!
Bug should be fixed in a few weeks (April 13). Unfortunately there is no workaround.

[Roger]

Maryna,

Could this bug cause the carousel frames to flash on certain devices? On my iPhone 5 I can see the carousel and can use it by sliding frames left/right. On an iPod touch after calling the service the carousel will flicker and then go blank. It is not usable.

[Maryna Brodina]

Hello!

Haven't seen bug like that before... We will test this case.
By the way we are going to release new carousel version (April 13). Hope there won't be this bug, but we will additionally check.

[Roger]

It only occurs on iPod touch running iOS 7.1. On my iPhone 5 running iOS 7.1 I do not see the issue. If I use the iPod touch enough the carousel will stop responding.

[Roger]

Well, I have confirmed that the iPod touch running iOS 7.1 does not work. I run the same app on an iPad running iOS 7.1 as well as an iPhone running iOS 7.1 and it works just fine.

On the iPod touch after executing my service call the carousel appears the have many frames being shown at the same time and then the carousel becomes unresponsive.

As far as the original issue it appears I can workaround by calling Appery ("mobilecarousel").carouselRoot.carousel("clear");