App icon not displaying.

[Victor Cristian]

I'm having problems with the app's icon. It does not display on my Samsung Galaxy S2+ but it displays on my Android tablet (Allview Viva H10HD). I tried several images, several dimension both png and jpg. What should I do? Am I doing something wrong?

[Illya Stepanov]

Hi Victor -

First, please show where have you added this icon in Appery.io.
And second, did you make any changes in the Source files of your project?

[Victor Cristian]

Hi, thanks for the reply. I went to App Settings then Android Binary and changed the icon from there.

I did not make any changes, nor deleted the photo. Other wise I don't think it would be displayed on my Allview Viva H10HD

[Illya Stepanov]

We will need to test this on a device, could you please share your app with us and tell us its name. (http://devcenter.appery.io/documentat...)

And what Android versions are you using on this devices?

[Victor Cristian]

I shared the app, the name is Dextro Energy Romania. On my Samsung Galaxy SII+ i have Android 4.2.2 and on my Allview tablet I have 4.4.2.

[Alena Prykhodko]

Hello Victor,

I can not reproduce, icon shows as expected. Tested on Samsung Galaxy S4 mini running Android 4.4.2.
Have you tried to reinstall?
Please show us screen shot.

[Victor Cristian]

Hello
I tried to reinstall it several times.
this is the screenshot from my S2+

And here is a screenshot from a Galaxy S4 with Android 4.3. It seems that it does not display on android versions lower that 4.4.2. I tried on a Note 2 (4.4.2) and it works.

[Evgene Karachevtsev]

Hello Victor,

I tested your app on Gigabyte Roma and HTC One both with Android 4.4.2 and the icon was correct.

[Victor Cristian]

Yeah, you are right it works with Android version 4.4.2, but as you can see in the screenshots, it does not work with anything below, like 4.2.2 or 4.3.

[Evgene Karachevtsev]

Hello Victor,

Sorry for the radio silence here. We tested your app with Android 4.2.1 (Lenovo). It still works correctly for us. Could you please test your app on some other device, maybe this icon is stored somehow in Android's cache?