Victor Cristian
Posts: 0
Joined: Thu Jan 08, 2015 5:03 pm

App icon not displaying.

Hello,
Until now I encountered the error on the following devices: Samsung Galaxy SII, Samsung Galaxy SII+, Samsung Galaxy SIII (4.3), Samsung Galaxy SIV (4.3), Samsung Galaxy SIV Mini (4.2.2), Allview A4U (4.4.2).
On those devices I reinstalled the app, cleared the cache and reinstalled the app again. Still not working.

Worked on the following devices: Samsung Galaxy Note 4 (4.4.2), Allview Viva H10HD (4.4.2).

Would the screen size/android version combination matter?

Evgene Karachevtsev
Posts: 12
Joined: Mon Apr 28, 2014 1:12 pm

App icon not displaying.

Hello Victor,

No they shouldn't. We'll test your app with some more devices. Meanwhile could you please send us a request to a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a with the reference to this post for we could send you the QR code of your app built by us for you could test it on tour devices? Or we can post it here if you like.

Evgene Karachevtsev
Posts: 12
Joined: Mon Apr 28, 2014 1:12 pm

App icon not displaying.

Victor,

We also tested your app on Sony Xperia with Android 4.3 and the icon was correct, thus we are waiting for your email.

Victor Cristian
Posts: 0
Joined: Thu Jan 08, 2015 5:03 pm

App icon not displaying.

You can post it here, and I will test it as soon as I get access to the devices.
Thank you for spending so much time helping me.

Evgene Karachevtsev
Posts: 12
Joined: Mon Apr 28, 2014 1:12 pm

App icon not displaying.

Victor,

There the link to QR code:
https://chart.googleapis.com/chart?ch...

Victor Cristian
Posts: 0
Joined: Thu Jan 08, 2015 5:03 pm

App icon not displaying.

Unfortunately, it did not work. Here is a screenshot from a SII+ Image

And one from a SII.
Image

Evgene Karachevtsev
Posts: 12
Joined: Mon Apr 28, 2014 1:12 pm

App icon not displaying.

Victor,

The issue may be in your icon, could you please look here: http://stackoverflow.com/questions/20...

Victor Cristian
Posts: 0
Joined: Thu Jan 08, 2015 5:03 pm

App icon not displaying.

It seems changing the resolution to 256px solved the problem.

Thank you very much for your help.

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