App works fine on ipod touch (6.1.6) but will not install on iphone IOS 7.1 or ipad mini

[Maryna Brodina]

Please check if you have on your iPad apps created using the same bundle id?

[pakbull6772540]

Yes, I only created the output once (.ipa). Whenever I tried to install it on the ipad (mini) it starts the download, goes most of the way and then right before it ends (the itunes on the laptop finishes), it just hangs at installing and keeps the icon greyed.
Though it is good to know that you were able to install it. I am going to try it again. I hope it is not the difference between 7 and 7.1.

[pakbull6772540]

One point: I have not yet created a separate app for iPad screen size. I wanted it for the phones first. So using the base 320x480 screen size.

[Maryna Brodina]

Hello!

It doesn't matter what is screen size. If you have apps on device generated with the same bundle id, please delete them and try again. Let us know result.

[pakbull6772540]

I have confirmed both in my app settings and in Apple member center that the build ID (com.abcedf.thisApp is the same as the App ID in apple's provisions. I do have another app under construction but that has a different build iD and is not installed on the ipad mini. I just did another build, synced via itunes to ipod, works 100%. synced with Ipad mini and same issue. Looks like it hangs as it finishes the download.

[Maryna Brodina]

We need developers team to look into this issue.
I'll update when have more information.

[pakbull6772540]

Please note that I have built the android .apk file and it downloads and runs as expected as well. I now only need to test it with an older iphone iOS version to see if that works.

[pakbull6772540]

Same issue on iPad with ios 7.0.6

[pakbull6772540]

I have now created a very simple new app with just one page, one input, and a few buttons that invoke the three services

camera
geo location
barcode

This app does not finish download on iphone 7.1 or ipad 7.0.6. However it will work with all features on iPod with 6.1.6 (its latest version).

Is anyone else having issues running these services?
My next step will be to start taking out these services and see if the app will work on 7.1

[Maryna Brodina]

Hello!

Sorry, it's hard to figure out since it's not reproducible for us.
We are working on it.