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App works fine on ipod touch (6.1.6) but will not install on iphone IOS 7.1 or ipad mini

Posted: Thu Apr 03, 2014 8:32 pm
by Maryna Brodina

Please check if you have on your iPad apps created using the same bundle id?


App works fine on ipod touch (6.1.6) but will not install on iphone IOS 7.1 or ipad mini

Posted: Thu Apr 03, 2014 11:30 pm
by pakbull6772540

Yes, I only created the output once (.ipa). Whenever I tried to install it on the ipad (mini) it starts the download, goes most of the way and then right before it ends (the itunes on the laptop finishes), it just hangs at installing and keeps the icon greyed.
Though it is good to know that you were able to install it. I am going to try it again. I hope it is not the difference between 7 and 7.1.


App works fine on ipod touch (6.1.6) but will not install on iphone IOS 7.1 or ipad mini

Posted: Fri Apr 04, 2014 12:04 am
by pakbull6772540

One point: I have not yet created a separate app for iPad screen size. I wanted it for the phones first. So using the base 320x480 screen size.


App works fine on ipod touch (6.1.6) but will not install on iphone IOS 7.1 or ipad mini

Posted: Fri Apr 04, 2014 12:53 pm
by Maryna Brodina

Hello!

It doesn't matter what is screen size. If you have apps on device generated with the same bundle id, please delete them and try again. Let us know result.


App works fine on ipod touch (6.1.6) but will not install on iphone IOS 7.1 or ipad mini

Posted: Fri Apr 04, 2014 4:37 pm
by pakbull6772540

I have confirmed both in my app settings and in Apple member center that the build ID (com.abcedf.thisApp is the same as the App ID in apple's provisions. I do have another app under construction but that has a different build iD and is not installed on the ipad mini. I just did another build, synced via itunes to ipod, works 100%. synced with Ipad mini and same issue. Looks like it hangs as it finishes the download.


App works fine on ipod touch (6.1.6) but will not install on iphone IOS 7.1 or ipad mini

Posted: Fri Apr 04, 2014 6:58 pm
by Maryna Brodina

We need developers team to look into this issue.
I'll update when have more information.


App works fine on ipod touch (6.1.6) but will not install on iphone IOS 7.1 or ipad mini

Posted: Sat Apr 05, 2014 9:25 pm
by pakbull6772540

Please note that I have built the android .apk file and it downloads and runs as expected as well. I now only need to test it with an older iphone iOS version to see if that works.


App works fine on ipod touch (6.1.6) but will not install on iphone IOS 7.1 or ipad mini

Posted: Sat Apr 05, 2014 10:38 pm
by pakbull6772540

Same issue on iPad with ios 7.0.6


App works fine on ipod touch (6.1.6) but will not install on iphone IOS 7.1 or ipad mini

Posted: Sun Apr 06, 2014 4:56 pm
by pakbull6772540

I have now created a very simple new app with just one page, one input, and a few buttons that invoke the three services

camera
geo location
barcode

This app does not finish download on iphone 7.1 or ipad 7.0.6. However it will work with all features on iPod with 6.1.6 (its latest version).

Is anyone else having issues running these services?
My next step will be to start taking out these services and see if the app will work on 7.1


App works fine on ipod touch (6.1.6) but will not install on iphone IOS 7.1 or ipad mini

Posted: Mon Apr 07, 2014 1:15 pm
by Maryna Brodina

Hello!

Sorry, it's hard to figure out since it's not reproducible for us.
We are working on it.