Push Notification alert not working since update

[Vinny B]

Hello

Code: Select all

  Everything worked fine in my app before the last few updates but now i have 2 problems. 

1) I can receive a PUSH NOTIFICATION but If I am in the app the push notification does not work. It does not alert the phone and does not appear in the notification bar. This only happens if I am in the app using it. I get NO notifications.

2) If I am not in the app I can receive the push notification and I click the notification it opens the app but NO alert appears.

ALERT CODE in event Push Notifications
alert(data.aps.alert);
Apperyio("messageLabel").text(data.aps.alert);

Library Version 3.0

Any ideas?

Thank You

APP NAME: FDNY Firehouses Ems Stations
Its shared with support
Test in Android using APK release

[Vinny B]

Any ideas...

[Evgene Karachevtsev]

Hello Vinny,

We're working on your issue at the moment and will get back to you with the update.

[Evgene Karachevtsev]

Vinny,

Unfortunately it seems to be the bug, we reported it and will get back to you with the update. Meanwhile please use another library version .

[Voltaire]

Hello, I did face the same problem, when shifting to version 3.0 , it seems that the application is not registering itself, I found that today, I built an apk with version 3.0 and when I installed it , all other users did receive the message but me, I checked the database device and it seems that the app did not register itself, I rolled back to version 2.3 and built it again and installed it , everything went to normal. Must mention that if users did not uninstall the app but only update even with version 3.0 they will get the push notification but new users won't. So I guess it is a bug in registering the device id and not in showing the push message.

[Evgene Karachevtsev]

Vinny, Voltaire,

Please make some changes in your project, for example add a button, save your project, delete it, save your project again and test your app with 3rd version of library. Should be working now.

[Voltaire]

will test it , but please am in a big trouble, I have mentioned a problem about building the ipa and uploading it to apple store , am always getting the same error from apple store:

Invalid Bundle - iPad Multitasking support requires launch story board in bundle

I don't know what to do with this issue it has been 2 days and I did not get any reply, what should we do in the IOS Keys to avoid this message ??!!

[Evgene Karachevtsev]

Voltaire,

We're working on it at the moment and will get back to you with the update.

[Vinny B]

Hello

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 I tried what you suggested but it still DOES NOT work. 

I added a button, tested the app in a web browser, deleted a button and tested app in browser.

Then I restarted my phone and installed the NEW APK.

I still have the same issues.

NO notifications while in app
No notifications Alert

I am using V3.0

[Voltaire]

same for me, i did rebuild it with v 3.0 and checked the database device in appery and did not find my device id, Dear Evgene this means that people who downloaded the v3.0 before we upload a new apk with v 2.2 to the play store won't receive any push notifications, if they update their app in the coming hours , will then new apk register the device id ?