problem testing on web browser

Thu Sep 03, 2015 7:53 pm

com.exadel.tiggzi.transformation.exception.TransformationException: java.lang.NullPointerException

Internal server error.

Any update?

Thu Sep 03, 2015 8:00 pm

error appears on Chrome and Safari, with and without mobile frame.

Also when i test on apperyio tester app i get the error messaege 'Failed to load the project data"

This is only occurring when i test a certain app. my others still work.

app name: The Students App

Thu Sep 03, 2015 8:03 pm

App has been shared with support.
I am unable to view any page.

If you are able to view the login page.
usr: joe
pas: 123

Thu Sep 03, 2015 8:11 pm

I'm not even able to export the app as Xcode Project. i get the error webpage not available.

This needs fixing

Fri Sep 04, 2015 7:56 am

Hello Joe,

Could you tell us what service does fire this error? Could you send us screenchots from the request parameters tab and service's test tab?

Fri Sep 04, 2015 10:35 am

it occurs when i initially load the app.
I've tried changing the Start page but no page works.
I am unable to view another of my app pages, all I see is this error.

Fri Sep 04, 2015 10:36 am

I also created a new blank page and set that as my start page.
all i see is this error.

Fri Sep 04, 2015 10:37 am

I also keep receiving this error on the builder:

Fri Sep 04, 2015 1:17 pm

Hello Joe,

We have reported a bug here. As soon as we have updates from developers we will let you know.

Fri Sep 04, 2015 3:19 pm

Thank you for the update.

I was hoping to send my application to apple for approval this weekend as I was only approximately 15 hours from completing v1 of the app.

Because of this error I'm going to have to push my plans back. This means making changes to my marketing strategy. In order to make these changes to my marketing arrangements it would be really helpful if you could give me an estimate for when this bug will be fixed. I know it may be hard to predict an accurate time but if this error has occurred for other users, how long did it take to fix?

If you need anymore information from me let me know so I can help to get this problem fixed as soon as possible.

Although errors and bugs are extremely frustrating I feel the appery team do a very good job to respond quickly.
Thank you for all your support and help.

Kind Regards,
Joseph