What should I do if my priority support is taking too long?

[Jeremy R.]

Hi,
It says priority support should take around 8 hours at most, but I was wondering what should I do if it is taking much longer (i.e. three days)

Thank you

[Alena Prykhodko]

Dear Jeremy,

Please specify what question do you refer to?
We are very sorry if you do not receive assistance in time, Support Team does its best to reply Priority questions as fast as possible.