maxkatz
Posts: 0
Joined: Fri Aug 13, 2010 3:24 pm

Platform Problem - Pages Not Loading [Resolved]

We are that some of you might not be able to load or view the Apps page or other platform pages. Our engineers are working on this issue. We will update as soon as we have more information. We are sorry about this problem.

clience Jang
Posts: 0
Joined: Fri Nov 04, 2016 7:16 am

Platform Problem - Pages Not Loading [Resolved]

It's already been hours since appery is down. How long will it take to get it all fixed up? I'm running out of time!

Illya Stepanov
Posts: 0
Joined: Mon Mar 18, 2013 8:48 am

Platform Problem - Pages Not Loading [Resolved]

We are performing tests on our test environment before submitting it into the production. Very soon we will be back online.

EJLD
Posts: 0
Joined: Sun Jun 08, 2014 11:03 pm

Platform Problem - Pages Not Loading [Resolved]

thks for keeping us informed.

Illya Stepanov
Posts: 0
Joined: Mon Mar 18, 2013 8:48 am

Platform Problem - Pages Not Loading [Resolved]

Hi all,

All issue have been resolved. Please contact us if you are still experiencing any problems.

leven.steve
Posts: 0
Joined: Sun Mar 04, 2012 4:01 pm

Platform Problem - Pages Not Loading [Resolved]

Max,

It would be most helpful if you can post status updates to your Twitter feed. That way we would know when you start an update and when it completes.
And in this instance, given the massive time delay to get live again, I wouldn't have to check every 15 mins to find out!

maxkatz
Posts: 0
Joined: Fri Aug 13, 2010 3:24 pm

Platform Problem - Pages Not Loading [Resolved]

This issue was caused by an integration with another library that we use internally. This impacted the platform pages and the App Builder. All the backend services were not impacted and all the apps in production were running.

maxkatz
Posts: 0
Joined: Fri Aug 13, 2010 3:24 pm

Platform Problem - Pages Not Loading [Resolved]

We are planning to launch a separate platform status page. This way everyone knows where to go to get an update.

leven.steve
Posts: 0
Joined: Sun Mar 04, 2012 4:01 pm

Platform Problem - Pages Not Loading [Resolved]

So we will still have to check the status page. Why not post updates as well to your Twitter feed so we can get notified? Pro-active rather than re-active.

Return to “Issues”