Platform Problem - Pages Not Loading [Resolved]

[maxkatz]

We are that some of you might not be able to load or view the Apps page or other platform pages. Our engineers are working on this issue. We will update as soon as we have more information. We are sorry about this problem.

[clience Jang]

It's already been hours since appery is down. How long will it take to get it all fixed up? I'm running out of time!

[Illya Stepanov]

We are performing tests on our test environment before submitting it into the production. Very soon we will be back online.

[EJLD]

thks for keeping us informed.

[Illya Stepanov]

Hi all,

All issue have been resolved. Please contact us if you are still experiencing any problems.

[leven.steve]

Max,

It would be most helpful if you can post status updates to your Twitter feed. That way we would know when you start an update and when it completes.
And in this instance, given the massive time delay to get live again, I wouldn't have to check every 15 mins to find out!

[maxkatz]

This issue was caused by an integration with another library that we use internally. This impacted the platform pages and the App Builder. All the backend services were not impacted and all the apps in production were running.

[maxkatz]

We are planning to launch a separate platform status page. This way everyone knows where to go to get an update.

[leven.steve]

So we will still have to check the status page. Why not post updates as well to your Twitter feed so we can get notified? Pro-active rather than re-active.