Push Notification delivered status is success but app did not received push notification.

[Kartik A]

In production push notifications are send from the app but they are not received by another app. When I check the Delivered Status under Push Notification tab I see it show delivered but the notifications are not received. Please advise?

[Kartik A]

Any update on this issue?

[Kateryna Grynko]

Hi Kartik,

There can be a problem with timezone. Please make sure it's the same.

[Kartik A]

Hi Katya,

My iPhone from which I am sending Push Notification is in EST timezone and the iPhone to which I am sending Push Notification is also in EST timezone. As per Push Notification - Schedule Push Notification it shows timezone as '0' what does that mean? Also I notice when I send Push notification from the iPhone then the Push Notification timestamp on console (Push Notification - Schedule Push Notification ) is 4 hrs ahead of the EST. But when I send Push Notification from "Send Push Notification" tab from appery.io it show timezone as -4. iPhone timezone is correct(EST) what timezone I need to change and how to change it so that its sync with my iPhone timezone. Please advise?

[Evgene Karachevtsev]

Hello Kartik,

How did you send push notification(Immediately or through schedule)?

[Kartik A]

I send push notification immediately.

[Evgene Karachevtsev]

Hello Kartik,

Immediate push notifications (sent without scheduling) always have status sent even if your device haven't received notification yet.
http://devcenter.appery.io/documentat...